Quality without tears : the art of hassle-free management /
Crosby, Philip B.
Quality without tears : the art of hassle-free management / Philip B. Crosby. - New York : McGraw-Hill, c1984. - xiii, 205 p. ; 21 cm.
Includes index. CW108
007014530X 9780070145306
83026810
Quality assurance.
Business & Management
Production & quality control management
658.562
Quality without tears : the art of hassle-free management / Philip B. Crosby. - New York : McGraw-Hill, c1984. - xiii, 205 p. ; 21 cm.
Includes index. CW108
007014530X 9780070145306
83026810
Quality assurance.
Business & Management
Production & quality control management
658.562