Quality management in the service industry /
Stebbing, Lionel.
Quality management in the service industry / Lionel Stebbing. - New York ; London : Ellis Horwood, 1990. - 178 p. - Ellis Horwood series in applied science and industrial technology .
0137471483 : £28.85 9780137471485 : £28.85
Hospitality & service industries
Production & quality control management
Service industries Quality control
658.562
Quality management in the service industry / Lionel Stebbing. - New York ; London : Ellis Horwood, 1990. - 178 p. - Ellis Horwood series in applied science and industrial technology .
0137471483 : £28.85 9780137471485 : £28.85
Hospitality & service industries
Production & quality control management
Service industries Quality control
658.562