Benchmarking for higher education /
Benchmarking for higher education /
edited by Norman Jackson and Helen Lund.
- Buckingham : Open University Press, 2000.
- xiii, 258p. : ill. ; 23 cm.
Includes bibliographical references (p. 237-249) and index.
[PART 1 Benchmarking to improve the quality of educational practice and regulate standards] Benchmarking educational processes and outcomes / Norman Jackson -- Benchmarking the learning environemnt / Rikki Morgan -- Benchmarking to improve departmental systems for managing quality and standards / James Tannock and Norman Jackson -- Benchmarking the student experience / Mantz Yorke -- Benchmarking the outcomes of learning / Norman Jackson and Vaneeta D'Andrea -- Benchmarking key skills using national standards: The Open University experience / Linda Hodgkinson [PART 2 Benchmarking to improve the quality of administrative and business processes and services to support HE] Some approaches to administrative benchmarking / Helen Lund -- Benchmarking student recruitment: the UCAS institutional planning service / Richard Coleman and Liz Viggars -- Benchmarking UK higher education and public sector facilities and estates management -- Llfryn Price -- Benchmarking the learning infrastructure: Library and Information services case studies / Stephen Town -- HEFCE's value for money studies / Helen Lund [PART 3 Benchmarking in other HE systems and transnational benchmarking] Benchmarking in other HE systems / Helen Lund and Norman Jackson -- CHEMS International benchmarking club / John Fielden and Michael Carr [Conclusions] Benchmarking for Higher Education: taking stock / Norman Jackson and Helen Lund.
9780335204533: £19.99 9780335204540: œ60.00 0335204538 (pbk.)
99042613
Universities and colleges--Evaluation
Benchmarking (Management)
Benchmarking (Management)--Great Britain
Education, Higher--Evaluation--Great Britain
Education, Higher--Administration--Great Britain
Universities and colleges--Adminsitration
Education.
Higher & further education, tertiary education
/ .B436 2000
378.41
Includes bibliographical references (p. 237-249) and index.
[PART 1 Benchmarking to improve the quality of educational practice and regulate standards] Benchmarking educational processes and outcomes / Norman Jackson -- Benchmarking the learning environemnt / Rikki Morgan -- Benchmarking to improve departmental systems for managing quality and standards / James Tannock and Norman Jackson -- Benchmarking the student experience / Mantz Yorke -- Benchmarking the outcomes of learning / Norman Jackson and Vaneeta D'Andrea -- Benchmarking key skills using national standards: The Open University experience / Linda Hodgkinson [PART 2 Benchmarking to improve the quality of administrative and business processes and services to support HE] Some approaches to administrative benchmarking / Helen Lund -- Benchmarking student recruitment: the UCAS institutional planning service / Richard Coleman and Liz Viggars -- Benchmarking UK higher education and public sector facilities and estates management -- Llfryn Price -- Benchmarking the learning infrastructure: Library and Information services case studies / Stephen Town -- HEFCE's value for money studies / Helen Lund [PART 3 Benchmarking in other HE systems and transnational benchmarking] Benchmarking in other HE systems / Helen Lund and Norman Jackson -- CHEMS International benchmarking club / John Fielden and Michael Carr [Conclusions] Benchmarking for Higher Education: taking stock / Norman Jackson and Helen Lund.
9780335204533: £19.99 9780335204540: œ60.00 0335204538 (pbk.)
99042613
Universities and colleges--Evaluation
Benchmarking (Management)
Benchmarking (Management)--Great Britain
Education, Higher--Evaluation--Great Britain
Education, Higher--Administration--Great Britain
Universities and colleges--Adminsitration
Education.
Higher & further education, tertiary education
/ .B436 2000
378.41