Skilled interpersonal communication : research, theory and practice /
Hargie, Owen.
Skilled interpersonal communication : research, theory and practice / Owen Hargie and David Dickson. - 4th ed. - London : Routledge, 2003. - 544 p. ; 25 cm.
CW748 CW017 CW105, CW120 CW718 CW008
Includes bibliographical references and index.
the importance of interpersonal skills -- Interpersonal communication : a skill-based model -- Nonverbal communication -- Rewarding and reinforcing -- Questioning -- Reflecting -- Listening -- Explaining -- Self-disclosure -- Set induction and closure -- Assertiveness -- Influence and persuasion -- Negotiating -- Groups and group interaction Introduction :
9780415227209: £19.95 9780415227193: œ49.95 0415227208 (pbk.)
2002153984
Interpersonal communication.
Media Studies.
Sociology & anthropology
Social, group or collective psychology
Communication studies
Public relations
Occupational & industrial psychology
Groups & group theory
302.34
Skilled interpersonal communication : research, theory and practice / Owen Hargie and David Dickson. - 4th ed. - London : Routledge, 2003. - 544 p. ; 25 cm.
CW748 CW017 CW105, CW120 CW718 CW008
Includes bibliographical references and index.
the importance of interpersonal skills -- Interpersonal communication : a skill-based model -- Nonverbal communication -- Rewarding and reinforcing -- Questioning -- Reflecting -- Listening -- Explaining -- Self-disclosure -- Set induction and closure -- Assertiveness -- Influence and persuasion -- Negotiating -- Groups and group interaction Introduction :
9780415227209: £19.95 9780415227193: œ49.95 0415227208 (pbk.)
2002153984
Interpersonal communication.
Media Studies.
Sociology & anthropology
Social, group or collective psychology
Communication studies
Public relations
Occupational & industrial psychology
Groups & group theory
302.34