Total quality management : text with cases /
Oakland, John S.
Total quality management : text with cases / John S. Oakland. - 3rd ed. - Amsterdam ; London : Butterworth-Heinemann, 2003. - x, 483 p. : ill. ; 25 cm.
CW948
Includes bibliographical references and index.
9780750657402: £24.99 0750657405
2003045195
Total quality management--Case studies
Total quality management.
Business and Management.
Quality Assurance (QA) & Total Quality Management (TQM)
658.562
Total quality management : text with cases / John S. Oakland. - 3rd ed. - Amsterdam ; London : Butterworth-Heinemann, 2003. - x, 483 p. : ill. ; 25 cm.
CW948
Includes bibliographical references and index.
9780750657402: £24.99 0750657405
2003045195
Total quality management--Case studies
Total quality management.
Business and Management.
Quality Assurance (QA) & Total Quality Management (TQM)
658.562