Information systems outsourcing : enduring themes, new perspectives and global challenges /
Information systems outsourcing : enduring themes, new perspectives and global challenges /
Rudy Hirschheim, Armin Heinzl, Jens Dibbern, (editors).
- 2nd ed.
- Berlin : Springer, c2006.
- x, 704 p. : ill. ; 24 cm.
Previous ed.: 2002.
Includes bibliographical references and index.
[PART 1 Overview] Information technology outsourcing in the new economy - an introduction to the outsourcing and offshoring landscape / R. Hirschheim & J. Dibbern [PART 2 Determinants of the IS outsourcing decision] Costs, transaction-specific investments and vendor dominance of the marketplace: the economics of IS outsourcing / S. Ang & D. Straub -- Selective outsourcing of information systems in small and medium sized enterprises / J. Dibbern & A. Heinzl -- Antecedents of information systems backsourcing / N. Veltri & C. Saunders -- IT sourcing a dynamic phenomena: forming an institutional theory perspective / B. Jayatilaka [PART 3 Outsourcing relationship issues] Legal and tax considerations in outsourcing / M. Parikh & G. Gokhale -- Measuring and managing IT outsourcing risk: lessons learned / B. Aubert et al... -- Governance of remotely outsourced software development: a comparison of client and vendor perspectives / R. Sabherwal & V. Choudhury -- Spiraling effect of IS outsourcing contract interpretations / B. Marcolin [PART 4 Experiences and outcome of IS outsourcing] The normative value of transaction cost economics: what managers have learned about TCE principles in the IT context / L. Poppo & M. Lacity -- Success of IS outsourcing as a predictor of IS effectiveness: does IT governance matter? / M. Saaksjarvi -- Four stories of information systems insourcing / R. Hirschheim & M. Lacity -- Capabilities for information systems outsourcing success: insights from the resource-based view of the firm / T. Goles [PART 5 Vendor view and individual level perspective] Vendor strategies in the German market for information technology and business process outsourcing / A. Georgius et al... -- Work outcomes and job design for contract versus permanent information systems professionals on software development teams / S. Ang & S. Slaughter -- When subordinates become IT contractors: persistent managerial expectations in IT outsourcing / V. Ho et al... [PART 6 Application service providing and business process outsourcing] Understanding the "service" component of application service provision: an empirical analysis of satisfaction with ASP services / A. Susarla et al... -- Developing a sustainable value proposition in web services: lessons from strategic management / W. Currie & M. Parikh -- Business process outsourcing, knowledge and innovation - a study of enterprise partnership / D. Feeny et al... -- Business process outsourcing: the hysteresis effect and other lessons / A. Rouse & B. Corbitt [PART 7 Offshoring and global outsourcing] Business process offshoring to India: an overview / G. Sahajpal et al... -- The maturation of offshore sourcing of information technology work / E. Carmel & R. Agarwal -- Managing cross-cultural issues in global software outsourcing / S. Krishna et al... -- Knowledge management in offshore software development / B. Nicholson & S. Sahay -- Offshore outsourcing: challenge to the information systems discipline / R. Hirschheim
9783540348757: No price 3540348751
9783540348757
2006928425
Market surveys.
Industrial procurement.
Industrial equipment leases.
Office equipment leases.
Electronic data processing departments--Contracting out
Information resources management.
Computer service industry.
Business and Management.
658.05
Previous ed.: 2002.
Includes bibliographical references and index.
[PART 1 Overview] Information technology outsourcing in the new economy - an introduction to the outsourcing and offshoring landscape / R. Hirschheim & J. Dibbern [PART 2 Determinants of the IS outsourcing decision] Costs, transaction-specific investments and vendor dominance of the marketplace: the economics of IS outsourcing / S. Ang & D. Straub -- Selective outsourcing of information systems in small and medium sized enterprises / J. Dibbern & A. Heinzl -- Antecedents of information systems backsourcing / N. Veltri & C. Saunders -- IT sourcing a dynamic phenomena: forming an institutional theory perspective / B. Jayatilaka [PART 3 Outsourcing relationship issues] Legal and tax considerations in outsourcing / M. Parikh & G. Gokhale -- Measuring and managing IT outsourcing risk: lessons learned / B. Aubert et al... -- Governance of remotely outsourced software development: a comparison of client and vendor perspectives / R. Sabherwal & V. Choudhury -- Spiraling effect of IS outsourcing contract interpretations / B. Marcolin [PART 4 Experiences and outcome of IS outsourcing] The normative value of transaction cost economics: what managers have learned about TCE principles in the IT context / L. Poppo & M. Lacity -- Success of IS outsourcing as a predictor of IS effectiveness: does IT governance matter? / M. Saaksjarvi -- Four stories of information systems insourcing / R. Hirschheim & M. Lacity -- Capabilities for information systems outsourcing success: insights from the resource-based view of the firm / T. Goles [PART 5 Vendor view and individual level perspective] Vendor strategies in the German market for information technology and business process outsourcing / A. Georgius et al... -- Work outcomes and job design for contract versus permanent information systems professionals on software development teams / S. Ang & S. Slaughter -- When subordinates become IT contractors: persistent managerial expectations in IT outsourcing / V. Ho et al... [PART 6 Application service providing and business process outsourcing] Understanding the "service" component of application service provision: an empirical analysis of satisfaction with ASP services / A. Susarla et al... -- Developing a sustainable value proposition in web services: lessons from strategic management / W. Currie & M. Parikh -- Business process outsourcing, knowledge and innovation - a study of enterprise partnership / D. Feeny et al... -- Business process outsourcing: the hysteresis effect and other lessons / A. Rouse & B. Corbitt [PART 7 Offshoring and global outsourcing] Business process offshoring to India: an overview / G. Sahajpal et al... -- The maturation of offshore sourcing of information technology work / E. Carmel & R. Agarwal -- Managing cross-cultural issues in global software outsourcing / S. Krishna et al... -- Knowledge management in offshore software development / B. Nicholson & S. Sahay -- Offshore outsourcing: challenge to the information systems discipline / R. Hirschheim
9783540348757: No price 3540348751
9783540348757
2006928425
Market surveys.
Industrial procurement.
Industrial equipment leases.
Office equipment leases.
Electronic data processing departments--Contracting out
Information resources management.
Computer service industry.
Business and Management.
658.05