Communication skills for health and social care /
Moss, Bernard, 1944-
Communication skills for health and social care / Bernard Moss. - Los Angeles, Calif. ; London : SAGE, 2008. - x, 212 p. ; 25 cm.
CW017, CW717, CW758
Includes bibliographical references and index.
Acceptance -- Active Listening -- Advising -- Advocacy -- Anti-discriminatory Practice -- Assessment -- Barrier Gestures -- Breaking Bad News -- Chairing Meetings -- Challenging -- Clarifying -- Confidentiality -- Conflict Management -- Counselling -- Court Room Skills -- Ecomaps -- Empathy -- Empowerment, Resilience and a Strengths Perspective -- Endings -- Establishing a Professional Relationship -- Feedback - Giving and Receiving -- Genograms -- Getting Unstuck -- Information Technology (IT) -- Interpreters -- Interviewing -- Learning difficulties -- Loss -- Mediation skills -- Non-verbal Communication -- Reflective practice -- Religion -- Report Writing -- Resilience -- Spirituality -- Strengths Perspective -- Summarising -- Supervision -- Talks and Presentations -- Telephone Skills -- Time Management -- Transference -- Whistle Blowing --'Wicked' Skills -- Wrong Messages.
9781412922852: £18.99 9781412922845: œ60.00 1412922844 1412922852
Communication in social work.
Communication in medicine.
Allied health personnel and patient.
Health and Wellbeing.
Medicine: general issues
Health systems & services
Social work
610.696
Communication skills for health and social care / Bernard Moss. - Los Angeles, Calif. ; London : SAGE, 2008. - x, 212 p. ; 25 cm.
CW017, CW717, CW758
Includes bibliographical references and index.
Acceptance -- Active Listening -- Advising -- Advocacy -- Anti-discriminatory Practice -- Assessment -- Barrier Gestures -- Breaking Bad News -- Chairing Meetings -- Challenging -- Clarifying -- Confidentiality -- Conflict Management -- Counselling -- Court Room Skills -- Ecomaps -- Empathy -- Empowerment, Resilience and a Strengths Perspective -- Endings -- Establishing a Professional Relationship -- Feedback - Giving and Receiving -- Genograms -- Getting Unstuck -- Information Technology (IT) -- Interpreters -- Interviewing -- Learning difficulties -- Loss -- Mediation skills -- Non-verbal Communication -- Reflective practice -- Religion -- Report Writing -- Resilience -- Spirituality -- Strengths Perspective -- Summarising -- Supervision -- Talks and Presentations -- Telephone Skills -- Time Management -- Transference -- Whistle Blowing --'Wicked' Skills -- Wrong Messages.
9781412922852: £18.99 9781412922845: œ60.00 1412922844 1412922852
Communication in social work.
Communication in medicine.
Allied health personnel and patient.
Health and Wellbeing.
Medicine: general issues
Health systems & services
Social work
610.696