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Total facilities management /

Atkin, Brian.

Total facilities management / Brian Atkin, Adrian Brooks. - 3rd ed. - Chichester : Wiley-Blackwell, 2009. - xvii, 305 p. : ill. ; 25 cm.

CW448

Includes bibliographical references and index.

Bakcground to facilities management -- Developming a strategy for facilities management -- Facilities planning -- Retaining services in-house vs outsourcing -- Change management -- Human resources management -- Policy and procedures for outsourcing -- Policy and procedures for in-house provision -- Service specification, service level agreements and performance -- Health, safety and environment -- Workplace productivity -- Building intelligence and smart systems -- Facilities management service providers -- Managing service provider and supplier relationships -- Managing specialist services -- Information systems management -- Contract management and financial control -- Benchmarking best practice -- Public-private partnerships -- Education, training, and professional development -- Innovation, reserach and development.

9781405186599: £39.99

2009005450


Building management.
Facility management.
Real estate management.
Business and Management.
Management of real estate, property & plant
Civil engineering, surveying & building

/ .A86 2009

658.2

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