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Working the shadow side : a guide to positive behind-the-scenes management /

Egan, Gerard.

Working the shadow side : a guide to positive behind-the-scenes management / Gerard Egan. - 1st ed. - San Francisco : Jossey-Bass, c1994. - xv, 276 p. ; 24 cm. ; cased. - The Jossey-Bass management series . - Jossey-Bass management series. .

CW717

Includes bibliographical references (p. 267-270) and index.

What goes on in the shadows -- What is the shadow side? The covert, undiscussed, and undiscussable things that drive your organization -- Getting attuned to the shadows -- Mining value from the shadow side -- Uncovering the economics of the shadow side -- Becoming an effective behind-the-scenes manager -- Revealing your organization's hidden culture -- "The way we do things here": a primer of beliefs, values, and norms -- Making the culture serve your business -- Managing the shadow side of people -- Personal styles: the good, the bad, the ugly, and the ambiguous -- Working with personal styles and promoting productive relationships -- In-groups, out-groups, cliques, and clubs: finding value in your organization's social realities -- Positive political skills at work -- Turf, power, agendas, and resources: the anatomy of organizational politics -- How to practice positive politics -- Bringing it all together -- Making the hidden organization serve the business -- Epilogue: making chaos your friend.

0787900117 9780787900113

94026576


Management.
Organizational behavior.
Corporate culture.
Management & management techniques

658.4

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