Normal view MARC view ISBD view

Murdick, Robert G.

Service operations management / Robert G. Murdick, Barry Render, Roberta S. Russell. - Boston : Allyn and Bacon, c1990. - xii, 596 p. : ill. ; 24 cm.

CW083, CW121 CW838

Includes bibliographical references and index.

ISBN: 0205122507 0205125107 (pbk) : 9780205122509: No price

LCCN: 89018422

Subjects--Topical Terms:
Service industries--Management--United States
Industrial management--United States
Management & management techniques
Business strategy
Customer services

Subjects--Index Terms: Service industries Management

Dewey Class. No.: 658