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Oakland, John S.

Total quality management / John S. Oakland. - Oxford : New York, NY : Heinemann Professional Pub. ; Nichols Pub., 1989. - xi, 316 p. : ill. ; 25 cm.

CW087 CW122 CW148 CW818 CW948

Includes bibliographical references (p. [306]-307) and index.

ISBN: 0434914797 (U.K.) 0893973483 (U.S.) : $32.50 0750600845 (U.K.) 9780434914791 : £20.00

LCCN: 89032160

Subjects--Topical Terms:
Quality control.
Production management--Quality control
Quality assurance.
Total quality management.

Subjects--Index Terms: Industries Quality control

Dewey Class. No.: 658.562