Total quality management and operational excellence : text with cases /
Oakland, John S.
Total quality management and operational excellence : text with cases / John S. Oakland. - Abingdon : Routledge, 2014. - xxiv, 530 pages ; 26 cm
CW117, CW948
9780415635509 9780415635509: £39.99
Total quality management.
Total quality management--Case studies
Business and Management.
Quality Assurance (QA) & Total Quality Management (TQM)
Production & quality control management
658.562
Total quality management and operational excellence : text with cases / John S. Oakland. - Abingdon : Routledge, 2014. - xxiv, 530 pages ; 26 cm
CW117, CW948
9780415635509 9780415635509: £39.99
Total quality management.
Total quality management--Case studies
Business and Management.
Quality Assurance (QA) & Total Quality Management (TQM)
Production & quality control management
658.562