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Muller, Jerry Z., 1954-

The tyranny of metrics / Jerry Z. Muller. - ix, 220 pages ; 23 cm. ; cased.

18.54 CWL01

Includes bibliographical references (pages 189-212) and index.

The argument. The argument in a nutshell -- Recurring flaws -- The background. The origins of measuring and paying for performance -- Why metrics became so popular -- Principals, agents, and motivation -- Philosophical critiques -- The mismeasure of all things? : case studies. Colleges and universities -- Schools -- Medicine -- Policing -- The military -- Business and finance -- Philanthropy and foreign aid -- Excursus. When transparency is the enemy of performance: politics, diplomacy, intelligence, and marriage -- Conclusions. Unintended but predictable negative consequences -- When and how to use metrics: a checklist.

ISBN: 9780691174952 0691174954 9780691174952: £19.95

Standard No.: 99976167654 40027901721

Source: 14831141

LCCN: 2017023428

Nat. Bib. No.: GBB7O5199 bnb

Nat. Bib. Agency Control No.: 018651020 Uk

Subjects--Topical Terms:
Performance standards.
Performance--Evaluation
Organizational effectiveness--Measurement
Business & Management
Education
Management: leadership & motivation
Econometrics & economic statistics
Business strategy
Management & management techniques
Business and Management.
Efficiency, Organizational--statistics & numerical data

LC Class. No.: / .M84 2018

Dewey Class. No.: 658.4013