Better business by phone : a guide to effective telebusiness management /
O'Dea, Valerie.
Better business by phone : a guide to effective telebusiness management / Valerie O'Dea. - Basingstoke : Macmillan, 1998. - xiv, 234p. : forms ; 24 cm. - Macmillan business .
Includes bibliographical references (p. 229-231) and index.
9780333669099: £14.99 0333669096
Telematics.
Telephone selling.
Telemarketing.
Telephone in business.
Business and Management.
Sales & marketing
Management & management techniques
Information theory
658.84
Better business by phone : a guide to effective telebusiness management / Valerie O'Dea. - Basingstoke : Macmillan, 1998. - xiv, 234p. : forms ; 24 cm. - Macmillan business .
Includes bibliographical references (p. 229-231) and index.
9780333669099: £14.99 0333669096
Telematics.
Telephone selling.
Telemarketing.
Telephone in business.
Business and Management.
Sales & marketing
Management & management techniques
Information theory
658.84