How to win customers : using customer service for a competitive edge / Jacques Horovitz.

By:

Material type: Text

TextPublication details: London : Pitman, c1990.Description: xii, 106 p. : ill. ; 24 cmISBN:

Subject(s):

DDC classification:

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
General Lending	Carlow Campus Library General Lending	658.812 (Browse shelf(Opens below))	1	Available		23205

Translation of: La qualité de service.

Includes bibliographical references (p. 104)

15.52