Service management and marketing : managing customer relationships for service and manufacturing firms / by Christian Gronroos.
Material type:
TextPublication details: Chichester : Wiley, 2000.Edition: 2nd edDescription: 360pISBN: - 9780471720348:
- 0471720348 (alk. paper)
- 658.8
- .G776 2000
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| General Lending | Carlow Campus Library General Lending | 658.8 (Browse shelf(Opens below)) | 1 | Available | 44914 | |
| General Lending | Carlow Campus Library General Lending | 658.8 (Browse shelf(Opens below)) | 1 | Available | 44915 |
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CW838
CW083, CW121
Includes bibliographical references and index.
34.78