Practical communication / written and revised by Kay Cullinan.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 1902664000
- 658.45
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
General Lending | Carlow Campus Library General Lending | 658.45 (Browse shelf(Opens below)) | 1 | Available | 46152 |
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This book has been written for the Certificate in Supervisory Management Programme.
Communication is important -- Listening skills -- Non-verbal communication -- Straight talking -- Dealing with grievances -- Performance appraisal -- Counselling marginal performers -- Disciplinary action -- Meetings -- Formal presentations -- Selection interview, induction and job demonstrations -- Report writing.