Introduction to help desk concepts and skills / Susan M. Sanderson.

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Material type: Text

TextSeries: Mike Meyers' computer skillsPublication details: Burr Ridge, IL : McGraw-Hill Technology Education , c2004.Description: xxii , 360 p. : ill. ; 28 cm. ; + 1 CD-ROMISBN:

DDC classification:

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
General Lending	Carlow Campus Library General Lending	004.068 (Browse shelf(Opens below))	1	Available		52649
General Lending	Carlow Campus Library General Lending	004.068 (Browse shelf(Opens below))	1	Available		52650

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Previous	004.024615 Information technology for pharmacists /	004.024615 Information technology for pharmacists /	004.068 A guide to help desk technology, tools & techniques /	004.068 Introduction to help desk concepts and skills /	004.068 Introduction to help desk concepts and skills /	004.068 A guide to computer user support for help desk & support specialists /	004.072 Critical issues in information systems research /	Next

CW019

CW888

CW206

47.86