Retail Work / edited by Irena Grugulis and Ödül Bozkurt.

Includes bibliographical references and index.

Why retail work demands a closer look / Ödül Bozkurt and Irena Grugulis -- Following the retail chain : sandwiches, supermarkets and the potential for workplace learning / Alan Felsted [and others] -- In the "blink" of an eye : American high-end small retail businesses and the public workforce system / Mary Gatta -- Labour supply and skills demand in fashion retailing / Dennis Nickson [and others] -- Technological change, work re-organization and retail workers' skills in production-oriented supermarket departments / Robin Price -- "It's all right for Saturdays, but not forever" : the employment of part-time student staff within the retail sector / Prue Huddleston -- "The lost boys" : an overlooked detail in retail? / Steven Roberts -- Avoiding the "trap" : discursive framing as a means of coping with working poverty / Laura K. Jordan -- Employers' "exit options" and low-wage retail work : the case of supermarkets in the Netherlands and Germany / Maarten van Klaveren and Dorothea Voss-Dahm -- "No place to hide"? : the realities of leadership in UK supermarkets / Irena Grugulis, Ödül Bozkurt and Jeremy Clegg -- "In search of teamworking in a major supermarket : a fig-leaf for flexibility?" / Kate Mulholland -- Humour in retail work : jokes salespeople tell about their clients / Asaf Darr -- Not the inevitable bleak house? : the positive experiences of workers and managers in retail employment in Sweden / Thomas Andersson [and others] -- Representing and organizing retail workers : a comparative study of the UK and Australia / Samantha Lynch [and others] -- Endnote: Retail work : perceptions and reality / Chris Tilly and Françoise Carré.

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