Developing your communication skills in social work / Paula Beesley, Melanie Watts, Mary Harrison.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 9781473975873
- 1473975875
- 9781473975866
- 1473975867
- Communication skills in social work [Portion of title]
- 361.32 23
- HV29.7 .B44 2018
Item type | Current library | Call number | Status | Date due | Barcode |
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General Lending | Wexford Campus Library Wexford General Lending | 361.32 (Browse shelf(Opens below)) | Available | 85602 | |
General Lending | Wexford Campus Library Wexford General Lending | 361.32 (Browse shelf(Opens below)) | Available | 85603 | |
General Lending | Wexford Campus Library Wexford General Lending | 361.32 (Browse shelf(Opens below)) | Available | 85604 |
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361.32 Modern social work theory / | 361.32 Developing your communication skills in social work / | 361.32 Developing your communication skills in social work / | 361.32 Developing your communication skills in social work / | 361.320683 Supervision in social work / | 361.320683 Supervision in social work / | 361.32080941 Anti-discriminatory practice / |
CW017
Includes bibliographical references and index.
Introduction -- Chapter One -- Reflection and Emotional Intelligence -- Chapter Two -- Initial Engagement -- Chapter Three -- Listening -- Chapter Four -- Clarification -- Chapter Five -- Empathy -- Chapter Six -- Challenging: Holding Sensitive Conversations -- Chapter Seven -- Working with Resistance -- Chapter Eight -- Barriers to Effective Communication -- Chapter Nine -- Written Communication: Case Recording, Letters, Texts, Social Media -- Chapter Ten -- Assessment and Report Writing: Critical Analysis -- Chapter Eleven -- Inter-Professional Communication -- Chapter Twelve -- Managing Endings -- Conclusion.
What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills.