Front-line customer service : 15 keys to customer satisfaction / Clay Carr.

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Material type: Text

TextPublication details: New York : Wiley, c1990.Description: viii, 280 p. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
General Lending	Carlow Campus Library General Lending	658.812 (Browse shelf(Opens below))	1	Available		24372

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Includes bibliographical references (p. 269-276) and index.

20.95