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Competitive manufacturing management : continuous improvement, lean production, customer-focused quality / John M. Nicholas. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Irwin/McGraw-Hill, c1998
Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.5.
Consumer behaviour and marketing strategy / J. Paul Peter, Jerry C. Olsen and Klaus G. Grunert. by
Edition: European ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : McGraw-Hill, c1999
Availability: Items available for loan: Wexford Campus Library (1)Call number: 658.8342.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Irwin/McGraw-Hill, c2000
Availability: Items available for loan: Wexford Campus Library (2)Call number: 658.8, ...
Principles and practice of marketing / David Jobber. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: London : McGraw-Hill, c1998
Availability: Items available for loan: Wexford Campus Library (1)Call number: 658.8. Wicklow Campus Library (1)Call number: 658.8.
Communicating effectively / Lani Arredondo. by Series: Briefcase book
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York ; London : McGraw-Hill, c2000
Availability: Items available for loan: Wexford Campus Library (2)Call number: 651.7, ...
Management information systems : managing information technology in the networked enterprise / James A. O'Brien. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston ; London : Irwin/McGraw-Hill, 1999
Availability: Items available for loan: Carlow Campus Library (4)Call number: 658.4038, ... Wexford Campus Library (1)Call number: 658.4038. Wicklow Campus Library (1)Call number: 658.4038.
Customer service over the phone / by Stephen Coscia. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York : London : Telecom ; McGraw-Hill [distributor], 1999
Other title:
  • Techniques and technology for handling customers over the phone.
Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.812.
The learning company : a strategy for sustainable development / Mike Pedler, John Burgoyne, Tom Boydell. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; New York : McGraw-Hill, c1991
Availability: Items available for loan: Wexford Campus Library (1)Call number: 658.4063.
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