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		Customers.com : create a profitable business strategy for the Internet and beyond / Patricia B. Seybold with Ronni T. Marshak. by Seybold, Patricia B Marshak, Ronni T Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Century Business, c1998 Availability: Items available for loan: Wexford Campus Library (1)Call number: 658.800285. Place hold Place recall Add to cart (remove)
		Customer service on the Internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne. by Sterne, Jim, 1955- Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : John Wiley, 2000 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.812. Place hold Place recall Add to cart (remove)

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