Successful service operations management. Richard Metters, Kathryn King-Metters, Madeleine Pullman and Steve Walton.
Material type: TextPublication details: Mason, OH : South-Western, c2006.Edition: 2nd ed. / Richard Metters ... [et al.]Description: xx, 406 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)ISBN:- 9780324224375
- 9780324224382
- 9780324224399
- 9780324321784
- 0324224370 (package : core text + student CD + Microsoft Project CDROM set 120 day version + InfoTrak)
- Service operations management
- 658.812
- .M48 2006
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
General Lending | Carlow Campus Library General Lending | 658.812 (Browse shelf(Opens below)) | 1 | Available | 50300 | |
General Lending | Carlow Campus Library General Lending | 658.812 (Browse shelf(Opens below)) | 1 | Available | 50301 |
CW121
Various multi-media instructional materials are available to supplement the text.
Includes bibliographical references and indexes.