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		The IBM way : insights into the world's most successful marketing organization / F.G. "Buck" Rodgers, with Robert L. Shook. by Rodgers, F. G. (Francis G.) Shook, Robert L, 1938- Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Harper & Row, c1986 Availability: Items available for loan: Carlow Campus Library (1)Call number: 338.761004. Place hold Place recall Add to cart (remove)
		Jackpot : Harrah's winning secrets for customer loyalty / Robert L. Shook. by Shook, Robert L, 1938- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2003 Other title: Harrah's winning secrets for customer loyalty Online access: Contributor biographical information Publisher description Table of contents Availability: Items available for loan: Carlow Campus Library (1)Call number: 338.7617950973. Place hold Place recall Add to cart (remove)
		The IBM way : insights into the world's most successful marketing organization / F.G. "Buck" Rodgers, with Robert L. Shook. by Rodgers, F. G. (Francis G.) Shook, Robert L, 1938- Series: Perennial library Edition: 1st Perennial Library ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Harper & Row, 1987, c1986 Availability: Items available for loan: Carlow Campus Library (1)Call number: 338.761004. Place hold Place recall Add to cart (remove)

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