Quality : from customer needs to customer satisfaction / Bo Bergman, Bengt Klefsjö.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 0077090160 :
- 9780077090166:
- Quality. English
- 658.812
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
General Lending | Carlow Campus Library General Lending | 658.812 (Browse shelf(Opens below)) | 1 | Available | 28017 |
Includes bibliographical references (p. 453-472) and index.
30.85