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		The essence of services marketing / Adrian Payne. by Payne, Adrian Series: Essence of management series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Prentice Hall, 1993 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.8. Place hold Place recall Add to cart (remove)
		Service management and marketing : managing the moments of truth in service competition / Christian Grönroos. by Grönroos, Christian, 1947- Series: Issues in organization and management series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lexington, Mass. : Lexington Books, c1990 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.8. Place hold Place recall Add to cart (remove)
		Principles of services marketing / Adrian Palmer. by Palmer, Adrian (Adrian James), 1955- Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; New York : McGraw-Hill, c1994 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.8. Wexford Campus Library (1)Call number: 658.8. Place hold Place recall Add to cart (remove)
		The management and marketing of services / Peter Mudie and Angela Cottam. by Mudie, Peter Cottam, Angela Series: B H contemporary business series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth Heinemann, 1993 Availability: Items available for loan: Carlow Campus Library (4)Call number: 658.8, ... Wexford Campus Library (2)Call number: 658.8, ... Place hold Place recall Add to cart (remove)
		Understanding services management : integrating marketing, organisational behaviour, operations and human resource management / edited by William J. Glynn and James G. Barnes. by Barnes, James G Glynn, William J University College Dublin. Graduate School of Business Series: Irish studies in management Material type: Text Publication details: Dublin : Oak Tree Press in association with the Graduate School of Business, University College Dublin, c1995 Availability: Items available for loan: Carlow Campus Library (3)Call number: 338.4068, ... Wexford Campus Library (2)Call number: 338.4068, ... Place hold Place recall Add to cart (remove)
		Services marketing / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Series: McGraw-Hill series in marketing \| McGraw-Hill international editions. Marketing and advertising series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York ; London : McGraw Hill, c1996 Availability: Items available for loan: Carlow Campus Library (2)Call number: 658.8, ... Place hold Place recall Add to cart (remove)
		Services marketing : text and readings / edited by David Carson and Audrey Gilmore. by Carson, David, 1947- Gilmore, Audrey Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dublin : Mercury Publications, c1996 Availability: Items available for reference: Carlow Campus Library: Not for loan (2)Call number: 658.8, ... Place recall Add to cart (remove)
		Essentials of services marketing / K. Douglas Hoffman, John E. G. Bateson. by Hoffman, K. Douglas Bateson, John E. G Series: Dryden Press series in marketing Material type: Text; Format: print ; Literary form: Not fiction Publication details: Fort Worth : Dryden Press, c1997 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.802. Place hold Place recall Add to cart (remove)
		Consumer marketing : a resource-based approach for the hospitality and tourism industries / Richard Teare, Stephen Calver. by Teare, Richard Calver, Stephen Series: Hospitality and tourism resource-based series Material type: Text; Format: print ; Literary form: Not fiction Publication details: London, Eng. : Cassell, 1996 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.83. Place hold Place recall Add to cart (remove)

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