The SAGE handbook of hospitality management [electronic resource] / edited by Bob Brotherton and Roy C. Wood.
Material type: TextPublication details: Los Angeles, [Calif.] ; London : SAGE, 2008.Description: 1 online resource (xv, 555 p.) : illISBN:- 9781849200417:
- 9781849200417 (electronic bk.)
- 1849200416 (electronic bk.)
- Hospitality management
- Sage eReference
- 647.94068
- S14 2008
IT Carlow ebook
Includes bibliographical references and index.
The nature and meanings of 'hospitality' -- The structure and nature of the international hospitality industry -- The inter-relationships between leisure, recreation, tourism and hospitality -- Women in hospitality -- A critique of hospitality research and its advocacy of multi- and interdisciplinary approaches: an alternative agenda -- Hospitality management education -- From the top down: strategic management in the hospitality industry -- From the bottom up: operations management in the hospitality industry -- Innovation and entrepreneurship in the hospitality industry -- Financial management in the hospitality industry: themes and issues -- Organization studies and hospitality management -- Human resource management in the hospitality industry -- Marketing and consumer behaviour in hospitality -- Service quality and hospitality organizations -- Information technology strategy in the hospitality industry -- Hotel real estate finance and investments -- Accommodation and facilities management -- The MICE industry: meetings, incentives, conventions and exhibitions -- Food and beverage management -- Food production and service systems theory -- Licensed retail management -- Flight catering management -- Resort management -- Event design and management.
Electronic reproduction. Thousand Oaks, Calif. Sage Publications, Inc. 2010 Mode of access: World Wide Web System requirements: Web browser Title from title screen (viewed on Nov. 3, 2010) Access may be restricted to users at subscribing institutions
Description based on print version record.