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The manager's guide to ISO 9000 / Kenneth L. Arnold.

By: Material type: TextTextPublication details: New York : Free Press ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International, c1994.Description: xi, 377 p. : ill. ; 25 cmISBN:
  • 0029010357 :
  • 9780029010358 :
Subject(s): DDC classification:
  • 658.562
Contents:
What is ISO 9000, and where did it come from? -- Management responsibility and organization -- Quality system -- Contract review -- Design control -- Document control -- Purchasing -- Purchaser-supplied product -- Product identification and traceability -- Process control -- Inspection and testing -- Inspection, measuring, and test equipment -- Inspection and test status -- Control of nonconforming product -- Corrective action -- Handling, storage, packaging, and devlivery -- Quality records -- Internal quality audits -- Training -- Servicing -- Statistical techniques -- Economics: quality-related cost considerations -- Road map to a three-phased implementation -- The 30 most frequently asked questions about ISO 9000.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
General Lending Carlow Campus Library General Lending 658.562 (Browse shelf(Opens below)) 1 Available 25016

Includes index.

What is ISO 9000, and where did it come from? -- Management responsibility and organization -- Quality system -- Contract review -- Design control -- Document control -- Purchasing -- Purchaser-supplied product -- Product identification and traceability -- Process control -- Inspection and testing -- Inspection, measuring, and test equipment -- Inspection and test status -- Control of nonconforming product -- Corrective action -- Handling, storage, packaging, and devlivery -- Quality records -- Internal quality audits -- Training -- Servicing -- Statistical techniques -- Economics: quality-related cost considerations -- Road map to a three-phased implementation -- The 30 most frequently asked questions about ISO 9000.

25.93

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