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		Service management for competitive advantage / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Series: McGraw-Hill series in management Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c1994 Availability: Items available for loan: Carlow Campus Library (4)Call number: 658, ... Wexford Campus Library (1)Call number: 658. Place hold Place recall Add to cart (remove)
		Managing services : marketing, operations and human resources / [edited by] Christopher H. Lovelock. by Lovelock, Christopher H Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Prentice-Hall International, c1988 Availability: Items available for loan: Carlow Campus Library (1)Call number: 338.4. Place hold Place recall Add to cart (remove)
		Management in service industries / edited by Peter Jones. by Jones, Peter Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Pitman, 1989 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658. Lists: CW116 H.Cert Pharmacy Technician Studies. Place hold Place recall Add to cart (remove)
		Service operations management / Neville D. Harris. by Harris, N. D. (Neville Dale), 1935- Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Cassell, 1989 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.5. Place hold Place recall Add to cart (remove)
		Service operations management / James A. Fitzsimmons, Robert S. Sullivan. by Fitzsimmons, James A Sullivan, Robert S Series: McGraw-Hill series in quantitative methods for management Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c1982 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.5. Place hold Place recall Add to cart (remove)
		TQM in service industries : a practitioner̓s manual / I. Graham. by Graham, I Series: TQM practitioner series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cheltenham : Stanley Thornes, 1994 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.562. Place hold Place recall Add to cart (remove)
		The management and marketing of services / Peter Mudie and Angela Cottam. by Mudie, Peter Cottam, Angela Series: B H contemporary business series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth Heinemann, 1993 Availability: Items available for loan: Carlow Campus Library (4)Call number: 658.8, ... Wexford Campus Library (2)Call number: 658.8, ... Place hold Place recall Add to cart (remove)
		Quality of service : making it really work / Bo Edvardsson, Bertil Thomasson, and John Øvretveit. by Edvardsson, Bo, 1952- Thomasson, Bertil Øvretveit, John, 1954- Series: Quality in action (London, England) Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; New York : McGraw-Hill Book Co., c1994 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.812. Place hold Place recall Add to cart (remove)
		Service operations management / Roger W. Schmenner. by Schmenner, Roger W, 1947- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Englewood Cliffs, N.J. : Prentice Hall, c1995 Availability: Items available for loan: Carlow Campus Library (3)Call number: 658, ... Place hold Place recall Add to cart (remove)
		Understanding services management : integrating marketing, organisational behaviour, operations and human resource management / edited by William J. Glynn and James G. Barnes. by Barnes, James G Glynn, William J University College Dublin. Graduate School of Business Series: Irish studies in management Material type: Text Publication details: Dublin : Oak Tree Press in association with the Graduate School of Business, University College Dublin, c1995 Availability: Items available for loan: Carlow Campus Library (3)Call number: 338.4068, ... Wexford Campus Library (2)Call number: 338.4068, ... Place hold Place recall Add to cart (remove)

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