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		Total quality management / John S. Oakland. by Oakland, John S Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : New York, NY : Heinemann Professional Pub. ; Nichols Pub., 1989 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.562. Place hold Place recall Add to cart (remove)
		The essence of total quality management / John Bank. by Bank, John Series: Essence of management series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Prentice Hall, 1992 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.562. Place hold Place recall Add to cart (remove)
		Implementing total quality management / Lesley & Malcolm Munro-Faure. by Munro-Faure, Lesley Munro-Faure, Malcolm Financial Times Ltd Material type: Text Publication details: London : Financial Times, 1993 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.562. Place hold Place recall Add to cart (remove)
		Total quality management : the route to improving performance / John S. Oakland. by Oakland, John S Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth-Heinemann, 1995 Availability: Not available: Carlow Campus Library: Checked out (1). Place hold Place recall Add to cart (remove)
		TQM in service industries : a practitioner̓s manual / I. Graham. by Graham, I Series: TQM practitioner series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cheltenham : Stanley Thornes, 1994 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.562. Place hold Place recall Add to cart (remove)
		TQM for purchasing management / James F. Cali. by Cali, James F Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c1993 Availability: Items available for loan: Carlow Campus Library (4)Call number: 658.72, ... Place hold Place recall Add to cart (remove)
		Quality is personal : a foundation for total quality management / Harry V. Roberts, Bernard F. Sergesketter. by Roberts, Harry V Sergesketter, Bernard F Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1993 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.562. Place hold Place recall Add to cart (remove)
		The change agents' handbook : a survival guide for quality improvement champions / David W. Hutton. by Hutton, David W, 1947- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press, c1994 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.562. Place hold Place recall Add to cart (remove)
		Quality of service : making it really work / Bo Edvardsson, Bertil Thomasson, and John Øvretveit. by Edvardsson, Bo, 1952- Thomasson, Bertil Øvretveit, John, 1954- Series: Quality in action (London, England) Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; New York : McGraw-Hill Book Co., c1994 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.812. Place hold Place recall Add to cart (remove)

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