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The essence of total quality management / John Bank. by Series: Essence of management series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Prentice Hall, 1992
Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.562.
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The essence of services marketing / Adrian Payne. by Series: Essence of management series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Prentice Hall, 1993
Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.8.
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