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Managing service quality : Volume 2 / edited by Paul Kunst, Jos Lemmink. by Series: QMS (Series : London, England)
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Paul Chapman ;
Availability: Items available for loan: Wexford Campus Library (1)Call number: 658.562.
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Managing service quality / edited by Paul Kunst, Jos Lemmink. Vol. 3. by Series: QMS (Series : London, England)
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Publication details: London : Paul Chapman Pub., c1997
Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.562. Wexford Campus Library (1)Call number: 658.562.
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