000 | 00998pam a2200325 a 4500 | ||
---|---|---|---|
001 | 22662230 | ||
005 | 20201215152121.0 | ||
008 | 910131s1991 enk 001 0 eng | ||
020 |
_a0137471483 : _c£28.85 |
||
020 |
_a9780137471485 : _c£28.85 |
||
040 |
_aUKM _cUKM |
||
049 |
_aTIZA _b24962 |
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072 | 7 |
_aKNS _2thema |
|
072 | 7 |
_aKJMV5 _2thema |
|
082 | _a658.562 | ||
100 | 1 |
_aStebbing, Lionel. _916144 |
|
245 | 1 | 0 |
_aQuality management in the service industry / _cLionel Stebbing. |
260 |
_aNew York ; _aLondon : _bEllis Horwood, _c1990. |
||
300 | _a178 p. | ||
490 | 0 | _aEllis Horwood series in applied science and industrial technology | |
590 | _a23.95 | ||
650 | 7 |
_aHospitality & service industries _2thema _957333 |
|
650 | 7 |
_aProduction & quality control management _2thema _930956 |
|
653 |
_aService industries _aQuality control |
||
902 | _a140901 | ||
903 | _aMARS | ||
907 |
_a.b10138110 _bcgen _c- |
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942 | _n0 | ||
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999 |
_c13613 _d13613 |