| 000 | 01570cam a2200469 a 4500 | ||
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| 001 | 42792167 | ||
| 005 | 20190531160434.0 | ||
| 008 | 110120s1999 000 0 eng d | ||
| 020 | _a0333716809 | ||
| 020 | _a9780333716809 | ||
| 020 | _a0333716817 (pbk.) | ||
| 020 | _a9780333716816 (pbk.) | ||
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_a(OCoLC)42792167 _z(OCoLC)42358670 |
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_aKJ _2thema |
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_aKNS _2thema |
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_aKJC _2thema |
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| 082 | _a658.4012 | ||
| 100 | 1 |
_aBotten, Neil, _d1946- |
|
| 245 | 1 | 0 |
_aCompetitive strategies for service organizations / _cNeil Botten and John McManus. |
| 260 |
_aBasingstoke : _bMacmillan, _c1999. |
||
| 300 |
_axxi, 327 p. : _bill. ; _c25 cm. ; _epbk. |
||
| 504 | _aIncludes bibliographical references and indexes. | ||
| 590 | _a23.99 | ||
| 650 | 0 |
_aService industries _xManagement _97366 |
|
| 650 | 0 |
_aInternational business enterprises _xManagement |
|
| 650 | 0 |
_aInformation technology _xEconomic aspects |
|
| 650 | 0 |
_aStrategic planning. _97828 |
|
| 650 | 0 |
_aAirlines _xManagement _vCase studies |
|
| 650 | 7 |
_aBusiness and Management. _2ukslc |
|
| 650 | 7 |
_aBusiness & Management _2thema |
|
| 650 | 7 |
_aBusiness competition _2thema |
|
| 650 | 7 |
_aHospitality & service industries _2thema |
|
| 650 | 7 |
_aBusiness strategy _2thema |
|
| 700 | 1 |
_aMcManus, John, _d1955- |
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| 902 | _a170204 | ||
| 907 |
_a.b10380139 _bcgen _c- |
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