000			03852cam a2200613 a 4500
001			ocm30892875
003			OCoLC
005			20201209145648.0
008			940708s1995 enka b 001 0 eng
010			_a94029910
015			_aGB9521946 _2bnb
020			_a0566074494
020			_a9780566074493
020			_a9780566074493 : _cNo price
029	1		_aAU@ _b000011082606
029	1		_aAU@ _b000012924993
029	1		_aNLGGC _b121135772
029	1		_aNZ1 _b4587961
029	1		_aUNITY _b047232005
029	1		_aYDXCP _b492961
035			_a(OCoLC)30892875
040			_aDLC _beng _cDLC _dUKM _dBAKER _dNLGGC _dBTCTA _dYDXCP _dAU@ _dOCLCO _dOCLCF _dOCLCQ _dAUNTL
050	0	0	_aHD30.3 _b.R62 1995
072		7	_aKJC _2thema
072		7	_aKJMV2 _2thema
072		7	_aKJM _2thema
082	0	0	_a658.45 _221
100	1		_aRobson, Mike. _918381
245	1	0	_aFacilitating / _cMike Robson with Ciarán Beary.
260			_aAldershot, England ; _aBrookfield, Vt., USA : _bGower, _c©1995.
300			_aviii, 211 pages : _billustrations ; _c24 cm
504			_aIncludes bibliographical references (pages 203-207) and index.
505	0		_aPt. I. The Facilitator Role. 1. The origins of the facilitator role. 2. Understanding the facilitator role. 3. Understanding groups. 4. Understanding individuals -- Pt. II. Managing Change. 5. Changing and developing organizations. 6. Changing and developing groups. 7. Changing and developing individuals -- Pt. III. Facilitator Skills. 8. The starting point. 9. Facilitative behaviours. 10. Developing empathy. 11. Listening. 12. Eliciting. 13. Positive confrontation. 14. The Emperor's new clothes. 15. 'Facipulation' -- Pt. IV. The Facilitator Role in Practice. 16. Issues for the facilitator. 17. Situations where facilitators are useful. 18. Case histories in facilitation. 19. Choosing the correct approach -- Pt. V. Management Style. 20. Facilitation as a management style -- Appendix: Situational leadership.
520			_aHow to manage change, and how to ensure continuous improvement: these are perhaps the two most important challenges confronting businesses today. And increasingly facilitating is being seen as the best way to deal with both. Facilitators - and managers operating in a facilitative style - work on helping individuals, groups and organizations to enhance their performance. This book shows how that can be done. The first part deals with the nature of facilitation and why those involved need to understand the basis of human behaviour. The second covers the management of change at different levels. The third provides practical guidelines on the relevant skills. The fourth looks at the kinds of situation where facilitators can be effective and includes case studies from a wide variety of settings. The final part deals with facilitative styles of management.
520	8		_aFor any manager or trainer determined to release the unused potential of their organization and the people in it, this book is the ideal starting point.
650		0	_aConflict management. _92541
650		0	_aTeams in the workplace. _98638
650		0	_aCommunication in management. _92414
650		7	_aManagement & management techniques _2thema
650		7	_aPersonnel & human resources management _2thema
650		7	_aBusiness strategy _2thema
650		7	_aCommunication in management. _2fast _0(OCoLC)fst00870174 _92414
650		7	_aConflict management. _2fast _0(OCoLC)fst00874778 _92541
650		7	_aTeams in the workplace. _2fast _0(OCoLC)fst01144679 _98638
650	1	7	_aLeiderschap. _2gtt
650	1	7	_aTeamwork. _2gtt
653	0		_aPersonnel _aManagement
700	1		_aBeary, Ciarán.
942			_2ddc _cCW_GL
948			_hNO HOLDINGS IN TIZ - 133 OTHER HOLDINGS
999			_c48236 _d48236