Dealing with difficult participants : 127 practical strategies for minimizing resistance and maximizing results in your presentations /
Pike, Robert W.
Dealing with difficult participants : 127 practical strategies for minimizing resistance and maximizing results in your presentations / Bob Pike and Dave Arch ; illustrations by Candace Hiatt. - San Francisco : Minneapolis : Jossey-Bass/Pfeiffer ; Creative Training Techniques Press, c1997. - ix, 114 p. : ill. ; 24 cm.
Includes bibliographical references (p. 99-100).
078791116X 9780787911164
97021160
Employees--Training of
Personnel & human resources management
Management & management techniques
Business negotiation
658.3124
Dealing with difficult participants : 127 practical strategies for minimizing resistance and maximizing results in your presentations / Bob Pike and Dave Arch ; illustrations by Candace Hiatt. - San Francisco : Minneapolis : Jossey-Bass/Pfeiffer ; Creative Training Techniques Press, c1997. - ix, 114 p. : ill. ; 24 cm.
Includes bibliographical references (p. 99-100).
078791116X 9780787911164
97021160
Employees--Training of
Personnel & human resources management
Management & management techniques
Business negotiation
658.3124