Customer service for Irish students / (Record no. 28052)
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000 -LEADER | |
---|---|
fixed length control field | 01277nam a2200349u 4500 |
001 - CONTROL NUMBER | |
control field | BDZ0005167266 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | StDuBDS |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20201215155240.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 030127s2002 ie || 000 ||eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780717132478: |
Terms of availability | No price |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0717132471 |
024 ## - OTHER STANDARD IDENTIFIER | |
Standard number or code | 9780717132478 |
035 ## - SYSTEM CONTROL NUMBER | |
System control number | (OCoLC)49739580 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | IeDuTC |
Modifying agency | Uk |
-- | StDuBDSZ |
043 ## - GEOGRAPHIC AREA CODE | |
Geographic area code | e-ie--- |
072 #7 - SUBJECT CATEGORY CODE | |
Subject category code | KJSU |
Source | thema |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Twomey, Suzanne. |
9 (RLIN) | 94400 |
245 10 - TITLE STATEMENT | |
Title | Customer service for Irish students / |
Statement of responsibility, etc. | Suzanne Twomey. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Dublin : |
Name of publisher, distributor, etc. | Gill & Macmillan, |
Date of publication, distribution, etc. | 2002. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | [7], 240 p. : |
Other physical details | ill. ; |
Dimensions | 25 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc. note | Includes bibliographical references. |
505 00 - FORMATTED CONTENTS NOTE | |
Formatted contents note | The customer is your business -- Communications -- On the telephone -- Teamwork -- Quality service -- Market research -- Case study - Ford -- Dealing with difference -- Consumer legislation -- Preparing a customer care programme. |
590 ## - LOCAL NOTE (RLIN) | |
a | 25.99 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer relations |
General subdivision | Study and teaching (Higher) |
Geographic subdivision | Ireland |
9 (RLIN) | 94401 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer services |
General subdivision | Study and teaching (Higher) |
Geographic subdivision | Ireland |
9 (RLIN) | 94402 |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer services |
Source of heading or term | thema |
9 (RLIN) | 2749 |
902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) | |
a | 161223 |
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) | |
a | .b10297777 |
b | multi |
c | - |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Suppress in OPAC | 0 |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
Operator's initials, OID (RLIN) | 0 |
Cataloger's initials, CIN (RLIN) | 070115 |
First Date, FD (RLIN) | m |
Local | a |
-- | - |
-- | 0 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Copy number | Cost, replacement price | Price effective from | Koha item type | Checked out |
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Dewey Decimal Classification | Carlow Campus Library | Carlow Campus Library | General Lending | 15/01/2007 | 25.99 | 12 | 10 | 658.812 | 52729 | 03/10/2017 | 03/10/2017 | 1 | 25.99 | 03/07/2017 | General Lending | |||||
Dewey Decimal Classification | Carlow Campus Library | Carlow Campus Library | General Lending | 08/05/2007 | 33.00 | 8 | 15 | 658.812 | 53873 | 03/07/2017 | 27/09/2014 | 1 | 33.00 | 03/07/2017 | General Lending | 06/01/2020 | ||||
Dewey Decimal Classification | Wexford Campus Library | Wexford Campus Library | Wexford General Lending | 14/07/2011 | 88.50 | 22 | 18 | 658.812 | 65772 | 02/04/2019 | 01/04/2019 | 1 | 88.50 | 03/07/2017 | General Lending | |||||
Dewey Decimal Classification | Wexford Campus Library | Wexford Campus Library | Wexford General Lending | 27/01/2015 | 25.99 | 9 | 7 | 658.812 | 77608 | 05/12/2019 | 14/11/2019 | 1 | 25.99 | 03/07/2017 | General Lending |