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Customer service for Irish students / (Record no. 28052)

MARC details
000 -LEADER
fixed length control field 01277nam a2200349u 4500
001 - CONTROL NUMBER
control field BDZ0005167266
003 - CONTROL NUMBER IDENTIFIER
control field StDuBDS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20201215155240.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 030127s2002 ie || 000 ||eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780717132478:
Terms of availability No price
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0717132471
024 ## - OTHER STANDARD IDENTIFIER
Standard number or code 9780717132478
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)49739580
040 ## - CATALOGING SOURCE
Original cataloging agency IeDuTC
Modifying agency Uk
-- StDuBDSZ
043 ## - GEOGRAPHIC AREA CODE
Geographic area code e-ie---
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJSU
Source thema
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Twomey, Suzanne.
9 (RLIN) 94400
245 10 - TITLE STATEMENT
Title Customer service for Irish students /
Statement of responsibility, etc. Suzanne Twomey.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Dublin :
Name of publisher, distributor, etc. Gill & Macmillan,
Date of publication, distribution, etc. 2002.
300 ## - PHYSICAL DESCRIPTION
Extent [7], 240 p. :
Other physical details ill. ;
Dimensions 25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references.
505 00 - FORMATTED CONTENTS NOTE
Formatted contents note The customer is your business -- Communications -- On the telephone -- Teamwork -- Quality service -- Market research -- Case study - Ford -- Dealing with difference -- Consumer legislation -- Preparing a customer care programme.
590 ## - LOCAL NOTE (RLIN)
a 25.99
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
General subdivision Study and teaching (Higher)
Geographic subdivision Ireland
9 (RLIN) 94401
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
General subdivision Study and teaching (Higher)
Geographic subdivision Ireland
9 (RLIN) 94402
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
Source of heading or term thema
9 (RLIN) 2749
902 ## - LOCAL DATA ELEMENT B, LDB (RLIN)
a 161223
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN)
a .b10297777
b multi
c -
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC 0
998 ## - LOCAL CONTROL INFORMATION (RLIN)
Operator's initials, OID (RLIN) 0
Cataloger's initials, CIN (RLIN) 070115
First Date, FD (RLIN) m
Local a
-- -
-- 0
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date last checked out Copy number Cost, replacement price Price effective from Koha item type Checked out
    Dewey Decimal Classification     Carlow Campus Library Carlow Campus Library General Lending 15/01/2007 25.99 12 10 658.812 52729 03/10/2017 03/10/2017 1 25.99 03/07/2017 General Lending  
    Dewey Decimal Classification     Carlow Campus Library Carlow Campus Library General Lending 08/05/2007 33.00 8 15 658.812 53873 03/07/2017 27/09/2014 1 33.00 03/07/2017 General Lending 06/01/2020
    Dewey Decimal Classification     Wexford Campus Library Wexford Campus Library Wexford General Lending 14/07/2011 88.50 22 18 658.812 65772 02/04/2019 01/04/2019 1 88.50 03/07/2017 General Lending  
    Dewey Decimal Classification     Wexford Campus Library Wexford Campus Library Wexford General Lending 27/01/2015 25.99 9 7 658.812 77608 05/12/2019 14/11/2019 1 25.99 03/07/2017 General Lending  

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