MARC details
000 -LEADER |
fixed length control field |
01184pam a2200385 a 4500 |
001 - CONTROL NUMBER |
control field |
28675347 |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20201215151042.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
931101s1993 ie 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0717118797 : |
Terms of availability |
£12.99 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780717118793 : |
Terms of availability |
£12.99 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
UKM |
Transcribing agency |
UKM |
049 ## - LOCAL HOLDINGS (OCLC) |
Holding library |
TIZA |
Local codes |
24541 |
072 #7 - SUBJECT CATEGORY CODE |
Subject category code |
TB |
Source |
thema |
072 #7 - SUBJECT CATEGORY CODE |
Subject category code |
KNS |
Source |
thema |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.562 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Murphy, John A. |
Fuller form of name |
(John Augustine) |
9 (RLIN) |
43822 |
245 10 - TITLE STATEMENT |
Title |
Service quality in practice : |
Remainder of title |
a handbook for practitioners / |
Statement of responsibility, etc. |
John A. Murphy ; with Tony Farmar. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Dublin : |
Name of publisher, distributor, etc. |
Gill & Macmillan, |
Date of publication, distribution, etc. |
1993. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
230 p. ; |
Dimensions |
24 cm. |
500 ## - GENERAL NOTE |
General note |
CW083, CW121. |
500 ## - GENERAL NOTE |
General note |
CW838 |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographies and index. |
590 ## - LOCAL NOTE (RLIN) |
a |
12.99 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Service industries |
Geographic subdivision |
Ireland |
General subdivision |
Quality control |
9 (RLIN) |
43823 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Performance standards. |
9 (RLIN) |
6294 |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Technology: general issues |
Source of heading or term |
thema |
9 (RLIN) |
30958 |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Hospitality & service industries |
Source of heading or term |
thema |
9 (RLIN) |
43824 |
653 0# - INDEX TERM--UNCONTROLLED |
Uncontrolled term |
Quality control |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Farmar, Tony. |
9 (RLIN) |
18864 |
902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) |
a |
170103 |
903 ## - LOCAL DATA ELEMENT C, LDC (RLIN) |
a |
MARS |
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
a |
.b10075598 |
b |
multi |
c |
- |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Suppress in OPAC |
0 |
998 ## - LOCAL CONTROL INFORMATION (RLIN) |
Operator's initials, OID (RLIN) |
6 |
Cataloger's initials, CIN (RLIN) |
010425 |
First Date, FD (RLIN) |
m |
Local |
a |
-- |
- |
-- |
0 |