Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Material type:
TextPublication details: Boston : McGraw-Hill, 2001.Edition: 3rd edDescription: xxvi, 646 p. : ill. ; 26 cm. + 1 computer optical disc (4 3/4 in.)ISBN: - 0071181156 (pbk)
- 9780071181150:
- 658
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| General Lending | Carlow Campus Library General Lending | 658 (Browse shelf(Opens below)) | 0 | Available | 44109 | |
| General Lending | Carlow Campus Library General Lending | 658 (Browse shelf(Opens below)) | 1 | Available | 47951 | |
| General Lending | Carlow Campus Library General Lending | 658 (Browse shelf(Opens below)) | 1 | Available | 40927 | |
| General Lending | Wexford Campus Library Wexford General Lending | 658 (Browse shelf(Opens below)) | 1 | Available | 54271 | |
| General Lending | Wicklow Campus Library Wicklow County Campus Lending | 658 (Browse shelf(Opens below)) | 1 | Available | 64142 |
Updated ed. of: Service management for competitive advantage. 1994.
CW083, CW089, CW121
CW128
CW838
Includes bibliographical references and indexes.
50.00