Insights to performance excellence, 2002 : an inside look at the 2002 Baldridge Award criteria / Mark L. Blazey.

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Material type: Text

TextPublication details: Milwaukee, Wis. : ASQ Quality Press, c2002.Description: xvi, 320 p. : ill. ; 28 cm. ; pbk + 1 CD-ROM (4 3/4 in.)ISBN:

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Item type	Current library	Call number	Copy number	Status	Date due	Barcode
General Lending	Carlow Campus Library General Lending	658.562 (Browse shelf(Opens below))	1	Available		43409

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Includes bibliographical references and index.

47.39