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Total quality management / Dale H. Besterfield ... [et al.].
Material type:
TextPublication details: Upper Saddle River, N.J. : Prentice Hall, 2003.Edition: 3rd ed. (International edition)Description: xi, 640 p. : ill. ; 24 cm. ; pbkISBN: - 0131228099
- 9780131228092:
- 658.562
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| General Lending | Carlow Campus Library General Lending | 658.562 (Browse shelf(Opens below)) | 1 | Available | 45382 |
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| 658.562 Quality control / | 658.562 Quality control / | 658.562 Managing service quality / | 658.562 Total quality management / | 658.562 Total quality management : text with cases / | 658.562 Total quality management : text with cases / | 658.562 Statistical method : from the viewpoint of quality control / |
CW129
Includes bibliographical references (p. 631-633) and index.
68.95