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The big book of customer service training games : quick, fun activities for customer service reps, salespeople and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming.

By: Contributor(s): Material type: TextTextPublication details: New York ; London : McGraw-Hill, c1999.Description: xiv, 209p. : ill. ; 24 cmISBN:
  • 9780070779747:
  • 0070779740
Other title:
  • Customer service training games
Subject(s): DDC classification:
  • 658.812

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