Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Material type:
TextPublication details: Boston : McGraw-Hill, c1998.Edition: 2nd edDescription: xxvi, 613 p. : ill. ; 24 cmISBN: - 0070217602 (alk. paper)
- 0071157093
- 9780070217607
- 658
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| General Lending | Carlow Campus Library Store - Ask Library Staff | 658 (Browse shelf(Opens below)) | 1 | Available | 28396 | |
| General Lending | Wicklow Campus Library Wicklow County Campus Lending | 658 (Browse shelf(Opens below)) | 1 | Available | 72919 |
Updated ed. of: Service management for competitive advantage. 1994.
CW083, CW121
CW838
Includes bibliographical references and indexes.
62.24