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Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization / Robert L. Desatnick.
Material type:
TextSeries: Jossey-Bass management seriesPublication details: San Francisco : Jossey-Bass, 1987.Edition: 1st edDescription: xvi, 163 p. ; 24 cmISBN: - 1555420273 (alk. paper)
- 9781555420277
- 658.812
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| General Lending | Carlow Campus Library Store - Ask Library Staff | 658.812 (Browse shelf(Opens below)) | 1 | Available | 24098 |
Includes index.
Bibliography: p. 155-158.
16.95