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Benchmarking for higher education / edited by Norman Jackson and Helen Lund.

Contributor(s): Material type: TextTextPublication details: Buckingham : Open University Press, 2000.Description: xiii, 258p. : ill. ; 23 cmISBN:
  • 9780335204533:
  • 9780335204540:
  • 0335204538 (pbk.)
Subject(s): DDC classification:
  • 378.41
LOC classification:
  • .B436 2000
Contents:
[PART 1 Benchmarking to improve the quality of educational practice and regulate standards] Benchmarking educational processes and outcomes / Norman Jackson -- Benchmarking the learning environemnt / Rikki Morgan -- Benchmarking to improve departmental systems for managing quality and standards / James Tannock and Norman Jackson -- Benchmarking the student experience / Mantz Yorke -- Benchmarking the outcomes of learning / Norman Jackson and Vaneeta D'Andrea -- Benchmarking key skills using national standards: The Open University experience / Linda Hodgkinson
[PART 2 Benchmarking to improve the quality of administrative and business processes and services to support HE] Some approaches to administrative benchmarking / Helen Lund -- Benchmarking student recruitment: the UCAS institutional planning service / Richard Coleman and Liz Viggars -- Benchmarking UK higher education and public sector facilities and estates management -- Llfryn Price -- Benchmarking the learning infrastructure: Library and Information services case studies / Stephen Town -- HEFCE's value for money studies / Helen Lund
[PART 3 Benchmarking in other HE systems and transnational benchmarking] Benchmarking in other HE systems / Helen Lund and Norman Jackson -- CHEMS International benchmarking club / John Fielden and Michael Carr
[Conclusions] Benchmarking for Higher Education: taking stock / Norman Jackson and Helen Lund.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
General Lending Carlow Campus Library T&L Centre Collection 378.41 (Browse shelf(Opens below)) 1 Available 44238
General Lending Carlow Campus Library T&L Centre Collection 378.41 (Browse shelf(Opens below)) 1 Available 44240
General Lending Carlow Campus Library T&L Centre Collection 378.41 (Browse shelf(Opens below)) 1 Available 44241

Includes bibliographical references (p. 237-249) and index.

[PART 1 Benchmarking to improve the quality of educational practice and regulate standards] Benchmarking educational processes and outcomes / Norman Jackson -- Benchmarking the learning environemnt / Rikki Morgan -- Benchmarking to improve departmental systems for managing quality and standards / James Tannock and Norman Jackson -- Benchmarking the student experience / Mantz Yorke -- Benchmarking the outcomes of learning / Norman Jackson and Vaneeta D'Andrea -- Benchmarking key skills using national standards: The Open University experience / Linda Hodgkinson

[PART 2 Benchmarking to improve the quality of administrative and business processes and services to support HE] Some approaches to administrative benchmarking / Helen Lund -- Benchmarking student recruitment: the UCAS institutional planning service / Richard Coleman and Liz Viggars -- Benchmarking UK higher education and public sector facilities and estates management -- Llfryn Price -- Benchmarking the learning infrastructure: Library and Information services case studies / Stephen Town -- HEFCE's value for money studies / Helen Lund

[PART 3 Benchmarking in other HE systems and transnational benchmarking] Benchmarking in other HE systems / Helen Lund and Norman Jackson -- CHEMS International benchmarking club / John Fielden and Michael Carr

[Conclusions] Benchmarking for Higher Education: taking stock / Norman Jackson and Helen Lund.

42.32

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