Benchmarking for higher education / edited by Norman Jackson and Helen Lund.
Material type: TextPublication details: Buckingham : Open University Press, 2000.Description: xiii, 258p. : ill. ; 23 cmISBN:- 9780335204533:
- 9780335204540:
- 0335204538 (pbk.)
- Universities and colleges -- Evaluation
- Benchmarking (Management)
- Benchmarking (Management) -- Great Britain
- Education, Higher -- Great Britain -- Evaluation
- Education, Higher -- Great Britain -- Administration
- Universities and colleges -- Adminsitration
- Education
- Higher & further education, tertiary education
- 378.41
- .B436 2000
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
General Lending | Carlow Campus Library T&L Centre Collection | 378.41 (Browse shelf(Opens below)) | 1 | Available | 44238 | |
General Lending | Carlow Campus Library T&L Centre Collection | 378.41 (Browse shelf(Opens below)) | 1 | Available | 44240 | |
General Lending | Carlow Campus Library T&L Centre Collection | 378.41 (Browse shelf(Opens below)) | 1 | Available | 44241 |
Includes bibliographical references (p. 237-249) and index.
[PART 1 Benchmarking to improve the quality of educational practice and regulate standards] Benchmarking educational processes and outcomes / Norman Jackson -- Benchmarking the learning environemnt / Rikki Morgan -- Benchmarking to improve departmental systems for managing quality and standards / James Tannock and Norman Jackson -- Benchmarking the student experience / Mantz Yorke -- Benchmarking the outcomes of learning / Norman Jackson and Vaneeta D'Andrea -- Benchmarking key skills using national standards: The Open University experience / Linda Hodgkinson
[PART 2 Benchmarking to improve the quality of administrative and business processes and services to support HE] Some approaches to administrative benchmarking / Helen Lund -- Benchmarking student recruitment: the UCAS institutional planning service / Richard Coleman and Liz Viggars -- Benchmarking UK higher education and public sector facilities and estates management -- Llfryn Price -- Benchmarking the learning infrastructure: Library and Information services case studies / Stephen Town -- HEFCE's value for money studies / Helen Lund
[PART 3 Benchmarking in other HE systems and transnational benchmarking] Benchmarking in other HE systems / Helen Lund and Norman Jackson -- CHEMS International benchmarking club / John Fielden and Michael Carr
[Conclusions] Benchmarking for Higher Education: taking stock / Norman Jackson and Helen Lund.
42.32