The big book of customer service training games : quick, fun activities for customer service reps, salespeople and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming.

By:

Contributor(s):

Material type: Text

TextPublication details: New York ; London : McGraw-Hill, c1999.Description: xiv, 209p. : ill. ; 24 cmISBN:

Other title:

Subject(s):

DDC classification:

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
General Lending	Carlow Campus Library General Lending	658.812 (Browse shelf(Opens below))	1	Available		57164

15.00