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		Managing service quality : Volume 2 / edited by Paul Kunst, Jos Lemmink. by Kunst, Paul Lemmink, Jos Series: QMS (Series : London, England) Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Paul Chapman ; Availability: Items available for loan: Wexford Campus Library (1)Call number: 658.562. Place hold Place recall Add to cart (remove)
		Managing service quality / edited by Paul Kunst, Jos Lemmink. Vol. 3. by Lemmink, Jos Kunst, Paul Series: QMS (Series : London, England) Material type: Text; Format: print regular print ; Literary form: Not fiction Publication details: London : Paul Chapman Pub., c1997 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.562. Wexford Campus Library (1)Call number: 658.562. Place hold Place recall Add to cart (remove)
		The management of service operations. by Wright, J. Nevan Race, Peter Edition: 2nd ed. / J. Nevan Wright and Peter Race. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Australia ; United Kingdom : Thomson, 2004 Availability: Items available for loan: Wexford Campus Library (1)Call number: 658. Place hold Place recall Add to cart (remove)
		Interactive services marketing / Raymond P. Fisk, Stephen J. Grove, Joby John. by Fisk, Raymond P John, Joby, 1957- Grove, Stephen J. (Stephen John), 1950- Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, Mass. : Houghton Mifflin, 2003 Availability: Items available for loan: Carlow Campus Library (2)Call number: 658.8, ... Wexford Campus Library (2)Call number: 658.8, ... Wicklow Campus Library (1)Call number: 658.8. Place hold Place recall Add to cart (remove)
		The world of superservice : creating profit through a passion for customer service / Ken Irons. by Irons, Ken Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Harlow : Addison-Wesley, 1997 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658.812. Place hold Place recall Add to cart (remove)
		Yield management. by McMahon-Beattie, Una Yeoman, Ian Ingold, Anthony Edition: 2nd ed. / edited by Anthony Ingold, Una McMahon-Beattie and Ian Yeoman. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: London : Continuum, 2000 Availability: Items available for loan: Carlow Campus Library (1)Call number: 338.4068. Place hold Place recall Add to cart (remove)
		Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Series: McGraw-Hill/Irwin series operations management Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Boston, [Mass.] ; London : McGraw-Hill, 2006 Online access: Link to the COMPANION WEBSITE for this publication Send a message to library staff if access to this online resource is unavailable. Availability: Items available for loan: Carlow Campus Library (3)Call number: 658, ... Wexford Campus Library (3)Call number: 658, ... Place hold Place recall Add to cart (remove)
		Services marketing management : an international perspective / by Hans Kasper, Piet van Helsdingen, Wouter de Vries. by Kasper, Hans Vries, Wouter de Helsdingen, Piet van Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Chichester : Wiley, c1999 Availability: Items available for loan: Carlow Campus Library (4)Call number: 658.8, ... Place hold Place recall Add to cart (remove)
		Services marketing management / Peter Mudie and Angela Pirrie. by Mudie, Peter Pirrie, Angela Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publication details: Oxford : Butterworth-Heinemann, 2006 Availability: Items available for loan: Carlow Campus Library (5)Call number: 658.8, ... Place hold Place recall Add to cart (remove)
		Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Edition: 6th ed., international ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, NY : [London : McGraw-Hill/Irwin ; McGraw-Hill [distributor], 2008 Availability: Items available for loan: Carlow Campus Library (1)Call number: 658. Wexford Campus Library (2)Call number: 658, ... Wicklow Campus Library (3)Call number: 658, ... Place hold Place recall Add to cart (remove)

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