The world of superservice : creating profit through a passion for customer service / Ken Irons.
Material type:
TextPublication details: Harlow : Addison-Wesley, 1997.Description: x, 246p. : ill. ; 24 cmISBN: - 9780201403848:
- 0201403846
- 658.812
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| General Lending | Carlow Campus Library General Lending | 658.812 (Browse shelf(Opens below)) | 1 | Available | 46807 |
CW838
CW083
Includes bibliographical references and index.
36.69